1. Create an Account by pressing "Create an Account" on our home page or browse our products and press "See Price"
(When entering your phone number, don't forget your county code-it's +1 for the United States, for example).
2. Press "Add To Wishlist" on the items you love and they will be saved to your personal Wishlist. Access your personal Wishlist at anytime by pressing the heart symbol on the upper right hand corner of our website If you are on a laptop
If you are using a cell phone, access your personal Wishlist at anytime by pressing the shopping cart symbol on the top of our home page.
3. At the bottom of your personal Wishlist, press "Request Quote" and we will get back to you within 48 hours (rarely, but occasionally you will have to choose a replacement products if there are any issues with product availability or unfavorable production times for your timeline. We want to make sure you receive exactly what you want, so this process may take a few email exchanges depending on the complexity of your order.).
If you are already a registered customer, access your personal profile on a laptop/pc by pressing the person symbol on the upper right hand corner.
On a cell phone access your personal profile by pressing the three vertical dashes at the top center of the webpage and press, "Log In".
4. Once customer accepts the product quote, ABM Wholesale Indonesia will then proceed to create a shipping quote within 36 hours. If this is satisfactory to the client, ABM Wholesale Indonesia will send the bank transfer details on the final quote and the customer will complete transfer of the down payment.
5. Once customer down payment has been received, we begin the production process
While processing and supervising the production, manufacture, and packing of your products, the following conditions apply:
- Changes to the number of items you order: Once we have received your deposit and begun production of your order, we cannot cancel items, though we can add additional items to the order sheet although this may or may not impact the overall production time.
- Refund of down payment: Once we have received your down payment and production of your product(s) has begun, we cannot refund your deposit;
- Packaging of your products: We carefully supervise the packaging and loading of your products with the shipper.
6. We keep you up to date with a bi-monthly progress report on the production of your order
7. Your order is completed and it goes through our three stage quality control (QC) system. Our vendor, our shipping company and ABM Wholesale Indonesia will all perform QC on the products before shipping to ensure you receive the highest quality goods.
8. Your goods are professionally packaged and sent to the loading dock
9. Customer transfer the final payment to the ABM Wholesale Indonesia bank account.
10. Once we receive the final payment funds, all the neccessary documentation will be emailed to you and your receiving agent and the goods will be loaded and shipped.
11. You pick up, pay all neccessary taxes, import duties and VAT at the receiving port and you are ready to sell!
Wholesale Option 1: Purchase the minimum order quantity (MOQ) detailed on the description area of the product at any purchase order dollar amount.
Wholesale Option 2: For any purchase order $10,000 or above, the customer may select any item at any quantity at the wholesale price.
Retail Option 1: For any purchase order $10,000 or below, the customer will be charged the retail price, at a 35% markup from the listed wholesale price. There is a minimum order of $1,000 for this option.
The minimum order quantity (MOQ) detailed in the descripton of every product is the amount we can produce comfortably within one month of production time. Sometimes we can facilitate a larger monthly production rate depending on the specific vendor and their current production availability. Some products will be subject to seasonal availability due to the rainy season within Indonesia. We do our best to keep our collections updated monthly with current product availability, but there is a small possibility that some items you choose may not be in production anymore. In this case, we will try our best to help you select a replacement product.
We charge a flat 250$ fee for purchase orders up to $10,000. The fee covers: Quote administration, progress reports, legal documentation, quality control and packaging oversight.
Orders over $10,000, are charged a 2.5% fee of the total order value.
We will keep in touch with you from the time we receive your order, to after you receive your products.
EMAIL US
Please send us an email with any additional questions you may have about our buying process, payment terms or minimum order options to:
info@abmwholesaleindonesia.com